Where to get free debt advice in Newcastle
If you’re struggling with debt, it can be hard to know where to turn. But with lots of free advice services available in Newcastle and across the UK, you can find help in a way that’s best for you.
How will a debt adviser help you?
A debt adviser will:
- never judge you or make you feel bad about your situation
- always be happy to talk to you, however big or small your problem might be
- find ways to manage your debts even if you think you have no spare money
- suggest ways to deal with debts that you might not know about.
Did you know?
Most people who have got debt advice tell us they feel less stressed or anxious and more in control of their life againOn this page you can find:
All of the services below are free, confidential and hold a standard or membership code accredited by the Money and Pensions Service.
The Money and Pensions Service has developed a set of quality requirements for the delivery of debt advice. All services listed on this page meet these standards. This excludes debt advice services in Scotland, Wales and Northern Ireland which are still free and confidential but may not hold a standard or membership code accredited by the Money and Pensions Service.
Face-to-face and local services
Search for a debt advice service near you. You can then set up a face-to-face appointment and speak to an expert adviser in person.
Where shown, some local services can also provide debt advice by phone.
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Citizens Advice Newcastle
- 4th Floor,City Library,Charles Avison Building, 33 New Bridge Street West, NEWCASTLE-UPON-TYNE, NE1 8AX
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Clean Slate CMA
- 1 Carliol Square, Newcastle upon Tyne, NE1 6UF
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CAP Newcastle East Debt Centre
- The CastleGate, Melbourne Street, Newcastle Upon Tyne, NE1 2JQ
We are a charity that provides free face to face debt advice in your own home, with ongoing support available by telephone. Give our friendly team a call on 0800 328 0006 or visit capuk.org to find out more.
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Citizens Advice Gateshead
- Davidson Building,Swan Street,, GATESHEAD, Tyne & Wear, NE8 1BG
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CAP Newcastle West Debt Centre
- St. Josephs Presbytery, South Benwell Road, Newcastle upon Tyne, NE15 6JL
We are a charity that provides free face to face debt advice in your own home, with ongoing support available by telephone. Give our friendly team a call on 0800 328 0006 or visit capuk.org to find out more.
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CAP Gateshead Central Debt Centre
- 1-9 Inskip Terrace, Gateshead, NE8 4AJ
We are a charity that provides free face to face debt advice in your own home, with ongoing support available by telephone. Give our friendly team a call on 0800 328 0006 or visit capuk.org to find out more.
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Money Advice Newcastle East
- St Martin's Church, Roman Avenue, Newcastle upon Tyne, NE6 2RJ
Affiliated with Community Money Advice, we provide free, unconditional, face-to-face debt advice and support. Working to each person's needs we help them find freedom from debt and hope for the future.
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CAP Newcastle North West Debt Centre
- Regent Farm Road, Newcastle upon Tyne, NE3 3HD
We are a charity that provides free face to face debt advice in your own home, with ongoing support available by telephone. Give our friendly team a call on 0800 328 0006 or visit capuk.org to find out more.
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Wallsend Citizens Advice
- Wallsend Customer First Centre,16 The Forum,, WALLSEND, Tyne & Wear, NE28 8JR
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CAP Gateshead East Debt Centre
- Station Road, Gateshead, NE10 0UH
We are a charity that provides free face to face debt advice in your own home, with ongoing support available by telephone. Give our friendly team a call on 0800 328 0006 or visit capuk.org to find out more.
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CMA Connect Free Help with Debt
- St Peter's Church Centre, 25 York Avenue, Jarrow, NE32 9LP
Affiliated with Community Money Advice, we provide free, unconditional, face-to-face debt advice and support. Working to the needs of each person, we help them find freedom from debt and hope for the future
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North Shields Citizens Advice
- Camden House,Camden Street,, NORTH SHIELDS, Tyne & Wear, NE30 1ND
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CMA County Durham
- Office 15, Tanfield Lea Business Centre, Tanfield Lea North Industrial Estate, Stanley, County Durham, DH9 9DB
Affiliated with Community Money Advice, we provide free, unconditional, face-to-face debt advice and support. Working to each personÃÂÃÂÃÂÃÂs needs we help them find freedom from debt and hope for the future.
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South Tyneside Citizens Advice
- Edinburgh Buildings,2 Station Approach,, SOUTH SHIELDS, Tyne & Wear, NE33 1HR
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Citizens Advice Northumberland (Cramlington)
- Hub at Cramlington Forum Way Cramlington, CRAMLINGTON, Northumberland, NE23 6YB
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CAP Whitley Bay Debt Centre
- Park Avenue, Whitley Bay, NE26 1DX
We are a charity that provides free face to face debt advice in your own home, with ongoing support available by telephone. Give our friendly team a call on 0800 328 0006 or visit capuk.org to find out more.
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Citizens Advice County Durham (Stanley)
- The Venue,Wear Road,, STANLEY, DH9 6LU
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CAP Sunderland & Wearside Debt Centre
- Rotherham Road, Sunderland, SR5 5QS
We are a charity that provides free face to face debt advice in your own home, with ongoing support available by telephone. Give our friendly team a call on 0800 328 0006 or visit capuk.org to find out more.
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Citizens Advice Northumberland (Prudhoe)
- The Manors, Adderlane Road, Prudhoe, NE42 5ET
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Citizens Advice Sunderland
- 5A Waterloo Place, Sunderland, Tyne & Wear, SR1 3HT
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Citizens Advice Northumberland (Blyth)
- Unit 9/10 Sextant HouseFreehold St ,, BLYTH, Northumberland, NE24 2BA
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CAP Houghton Le Spring Debt Centre
- Hetton Road, Houghton le Spring, Tyne & Wear, DH5 8PF
We are a charity that provides free face to face debt advice in your own home, with ongoing support available by telephone. Give our friendly team a call on 0800 328 0006 or visit capuk.org to find out more.
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Bedlington
- East Bedlington Community Centre 16-17 Station Road, Bedlington, NE22 7JN
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Citizens Advice Northumberland (Morpeth)
- Temporarily Closed, MORPETH, NE61 1HG
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Citizens Advice County Durham (Durham City)
- 54 North Road, DURHAM, County Durham, DH1 4SF
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Citizens Advice Northumberland (Ashington)
- Registry Office Post Office Chambers Station Road, ASHINGTON, Northumberland, NE63 8RH
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Newbiggin-by-the-Sea
- Newbiggin Sports and Community Hub Woodhorn Road, Newbiggin-by-the-Sea, NE64 6HG
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Citizens Advice County Durham (Seaham)
- Shakespeare House,Shakespeare Street,, Seaham, SR7 7JB
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East Durham Trust
- Community House, Yoden Road, Peterlee, SR8 5DP
Affiliated with Community Money Advice, we provide free, unconditional, face-to-face debt advice and support. Working to each person's needs we help them find freedom from debt and hope for the future.
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Citizens Advice Northumberland (Hexham)
- The Community Centre, Gilesgate,, HEXHAM, Northumberland, NE46 3NP
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Citizens Advice County Durham (Spennymoor)
- 71 High Street, SPENNYMOOR, County Durham, DL16 6BB
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West View Advice & Resource Centre Ltd
- WVARC, Hartlepool, County Durham, TS24 9JQ
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Citizens Advice Northumberland (Amble)
- The Fourways,Bridge Street,, AMBLE, Northumberland, NE65 0DR
Online debt advice services
Online services are secure and you can get immediate, personalised help. Some services are available 24 hours a day.
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Money Wellness
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At Money Wellness, we offer confidential debt advice and ongoing support. There are lots of ways we help our customers, from budgeting tips to negotiating lower monthly payments with lenders to getting unaffordable debt written off. With 30 years of experience, we can help you live more and stress less.
StepChange Debt Charity
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Debt happens. Let's deal with it. In our 30 years, StepChange have helped over five million people through challenging times. Use our free and flexible online advice service with expert debt advisors on-hand to help you explore your options to pay, manage or write off debt.
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PayPlan
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PayPlan's online debt solution tool, PlanFinder, can give you a personalised debt solution in as little as 15 minutes. They also offer free live chat and email support for immediate help.
Debt Advice Foundation
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Debt Advice Foundation is a national debt advice and education charity offering free, confidential support and advice to anyone worried about debt.
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Money Adviser Network
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The Money Adviser Network offers free debt advice backed by MoneyHelper. Provide your contact details in confidence and we'll connect you with a qualified and regulated money advice provider so you can get back on track.
National Debtline
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National Debtline offers free debt advice online through its digital advice tool and its web guides, fact sheets and sample letters.
Telephone debt advice services
You can speak directly with an expert adviser. Telephone services are usually available weekdays, evenings and Saturdays.
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Youth Legal and Resource Centre
No advice provided for Wales
PayPlan
PayPlan's supportive, non-judgemental team of advisers help thousands of people beat their debts every year, and treat all of their calls with the strictest confidence.
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StepChange Debt Charity
Call the UK's leading debt charity. We help change the lives of thousands of people every week. Get free, confidential advice and practical solutions to help you deal with your debts.
Debt Advice Foundation
Debt Advice Foundation is a national debt advice and education charity offering free, confidential support and advice to anyone worried about debt.
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National Debtline
National Debtline has helped millions of people with their debts. They'll talk you through options and give clear advice on how to take back control.
Money Wellness
At Money Wellness, we offer confidential debt advice and ongoing support. There are lots of ways we help our customers, from budgeting tips to negotiating lower monthly payments with lenders to getting unaffordable debt written off. With 30 years of experience, we can help you live more and stress less.
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Citizens Advice
If you’re having issues with money or debt, you can: • talk to us online about a debt problem using chat - we can usually help between 9am and 8pm Monday to Friday and between 9.30am and 1pm Saturday • call our debt helpline - it’s available 9am to 8pm Monday to Friday and 9.30am to 1pm Saturday
Debt helpline: 0800 240 4420
Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0800 240 4420 You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
The debt helpline is not available on public holidays. Calls are free from mobiles and landlines.
If you are self-employed or run a small business and have personal or business debts, contact the free advice service in your area: Business Debtline (England and Wales), Business Debtline (Scotland) or Advice NI Business Debt Service (Northern Ireland).
Spotted an error? Let us know.
While we try to ensure this information is accurate and up to date, we cannot be responsible for any inaccuracies in the information. The MoneyHelper takes no responsibility and is not liable for any advice given by third parties.